8D Response Timelines
General Complaints:
3D/24H, 4D/72H, 5D/5 Days, 8D/7 Days
Major Customer Complaints (2485 Principle): 3D/24H, 5D/48H, 8D/5 Days
PPM Management
Industrial Control Products (Major Defects):
LCD ≤ 40 PPM, LCM ≤ 70 PPM, TFT ≤ 210 PPM
In-Vehicle Products (Major Defects):
LCD ≤ 10 PPM, LCM ≤ 20 PPM, TFT ≤ 50 PPM